Customer Administration Office
You can visit us between 8.30am to 5pm, Monday - Friday (closed on public holidays) at 6 Paterson Street, Mundijong. The cashier is open from 8.30am to 4.30pm, Monday - Friday (closed on public holidays).
You can call us on (08) 9526 1111.
Online
If you know of something that needs to be addressed, please report it to the Shire.
For a full list of customer request types, use the drop down list or search by keyword on our Customer Request Management System by clicking on the button below.
Report It
We value all types of feedback including compliments, concerns and suggestions for improvement. Please provide us with your views by clicking on the button below.
Feedback Form
Emergency after-hours contacts
Please telephone the following numbers for each type of issue. For all life threatening emergencies, including bushfire, dial 000.
| Who to call |
Why to call |
Number to call |
| Snake Removal Services |
If you find a snake in your house or yard. |
Click here for a list of snake removal contacts. |
| Cleanaway |
If your bin collection is missed. |
(08) 9587 4600 |
| Police, Fire or Ambulance |
Emergency (fire) or life-threatening situation, when you need urgent assistance. |
000 |
| Police assistance |
Police assistance or attendance and when it's not an emergency. |
131 444 |
| RSPCA |
To report animal welfare concerns |
1300 278 3589 |
| Shire Ranger |
Animal and livestock control |
(08) 9526 1111 |
| Shire Operations Team |
Blocked or damaged drains, chemical and oil spills, fallen trees on roads or parks, dangerous roads or footpath conditions and safety issues in Shire owned buildings |
(08) 9526 1111 |
| Wildcare Helpline |
If you find sick or injured native wildlife and are seeking advice on where to find care for the animal |
(08) 9474 9055 |
ABN
The Shire of Serpentine Jarrahdale's ABN Number is: 98 924 720 841